Shipping & Delivery

Shipping and Delivery Policy - Sylvory Website: Where Silver Wings Carry Your Treasures

At Sylvory, we want to ensure that your silver treasures reach you safely and in a timely manner. We've partnered with the most reliable silver-winged carriers to whisk your packages across the enchanted lands. Please take a moment to read our magical Shipping and Delivery Policy.

1. Processing Time:
(a) Once you've placed an order for our silver treasures, our team of silver artisans will work their magic to prepare your items for their grand journey.
(b) Please allow us 1-3 business days to process your order. We're fast, but remember, we can't rush the silver spells and enchantments that make our treasures truly magical.

2. Shipping Methods and Times:
(a) We offer a range of shipping methods to cater to your silver desires. During the checkout process, you can select your preferred shipping option. The available methods may vary depending on your location.
(b) The estimated delivery times for each shipping method will be displayed during the checkout process. Please note that these times are approximate and may be subject to slight delays caused by unexpected silver storms or other magical mishaps.

3. Shipping Destinations:
(a) We currently ship within India. We apologize for any inconvenience caused, but we are unable to ship internationally at this time. We're working on spreading our silver wings further, so stay tuned!

4. Tracking Your Shiny Parcel:
(a) Once your silver treasures embark on their journey, we'll provide you with a tracking number. This magical code will allow you to follow your parcel's progress as it dances through the silver realms.
(b) Simply visit our website and enter your tracking number in the designated tracking section. Watch closely as your parcel moves from one enchanting location to another, bringing it closer to your eagerly awaiting hands.

5. Undeliverable Packages:
(a) We want every silver package to find its way to its destined silver lover. However, in rare cases, a package may be deemed undeliverable due to incorrect addresses, unclaimed parcels, or other magical mishaps.
(b) If a package is returned to us as undeliverable, we'll contact you to determine the best course of action. Please ensure that you provide accurate shipping information to avoid any silver detours.

6. Lost or Damaged Packages:
(a) We take every precaution to ensure that your silver treasures arrive safely. However, if you believe that your package is lost or damaged during transit, please reach out to our customer support team.
(b) We'll work closely with our silver-winged carriers to investigate the matter and find a silver solution. We want to make sure you receive the treasures you deserve.

7. Delays and Force Majeure:
(a) Sometimes, the silver magic that surrounds us encounters unexpected challenges. These can include, but are not limited to, natural disasters, magical disturbances, or other unforeseen circumstances. These events are beyond our control and may cause delays in shipping and delivery.
(b) While we strive to deliver your treasures on time, we kindly request your understanding and patience if such delays occur. The silver wings will flutter as quickly as they can to ensure your package arrives safely.

8. Contact Us:
If you have any questions, concerns, or simply want to share your silver shipping stories with us, don't hesitate to reach out. Our customer support team is here to assist you on your silver journey.

By placing an order with Sylvory, you acknowledge that you've read, understood, and accepted our Shipping and Delivery Policy. Let the silver wings carry your treasures swiftly and safely!